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Privacy Policy

Last Updated: January 2025

At TMS Book, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our app:

Name and contact information (email address, phone number)
Business information (company name, address)
Account credentials (username, password)
Payment information is processed securely through trusted third-party payment gateways. We do not store card or banking details on our servers.

1.2 Business Data

To provide our transport management services, we collect:

Trip and freight information
Vehicle and driver details
Financial transactions and balances
Party and supplier information
Reports and analytics data

1.3 Device Information

We may automatically collect certain information about your device, including:

Device type and model
Operating system version
Unique device identifiers
Mobile network information
App usage statistics

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our transport management services
To process your transactions and manage your account
To send you important updates, notifications, and support communications
To improve our app and develop new features
To analyze usage patterns and optimize user experience
To comply with legal obligations and prevent fraud

3. App Permissions

To provide certain features of our application, TMS Book may request the following permissions:

Camera Permission:
Used to capture photos of documents, invoices, vehicle information, or delivery proofs within the application.

Photos and Media Access:
Used to allow users to upload images or documents related to trips, invoices, freight records, or other transport management activities.

Internet Access:
Required for syncing data with our servers and providing real-time updates.

We only request these permissions when necessary and only for the functionality required by the user.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our app and conducting our business
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with any merger, sale, or transfer of assets
With Your Consent: When you have given us explicit permission to share your information

6. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may use trusted third-party services including:

Google Play Services
Cloud hosting providers (AWS / Cloud services)
Payment gateway providers
Analytics tools for app performance monitoring

7. Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Data Portability: Request transfer of your data
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the contact information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our app is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Data Safety

We are committed to protecting user data and following Google Play Developer Policies.

TMS Book does not sell personal information to third parties. User data is only used to provide transport management services and improve application performance.

All sensitive information is transmitted securely using encryption.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@tmsbook.in
Phone: +91 80874 20791
Address: Office No 02B, 7th Floor, A Tower, City Vista, WTC Road, Kharadi Pune - 411014, India