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Privacy Policy

Last Updated: January 2025

At TMS Book, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our app:

• Name and contact information (email address, phone number)
• Business information (company name, address)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)

1.2 Business Data

To provide our transport management services, we collect:

• Trip and freight information
• Vehicle and driver details
• Financial transactions and balances
• Party and supplier information
• Reports and analytics data

1.3 Device Information

We may automatically collect certain information about your device, including:

• Device type and model
• Operating system version
• Unique device identifiers
• Mobile network information
• App usage statistics

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our transport management services
• To process your transactions and manage your account
• To send you important updates, notifications, and support communications
• To improve our app and develop new features
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and prevent fraud

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our app and conducting our business
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale, or transfer of assets
• With Your Consent: When you have given us explicit permission to share your information

5. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may use third-party services for:

• Payment processing
• Analytics and performance monitoring
• Cloud storage and data hosting

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Data Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the contact information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our app is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@tmsbook.in
• Phone: +91 80874 20791
• Address: Office No 02B, 7th Floor, A Tower, City Vista, WTC Road, Kharadi Pune - 411014, India